A client submits a written complaint to a Dealer Member alleging that an advisor who left the firm six months ago performed unauthorized trades. How should the firm categorize and handle this grievance?

Question

Accepted Answer

Under IDPC Rule 3703(2)(iv), Dealer Members must report to CIRO any matter involving a former Approved Person if the conduct occurred while they were in the employ of the firm.

A client submits a written complaint to a Dealer Member alleging that an advisor who left the firm six months ago performed unauthorized trades. How should the firm categorize and handle this grievance?

Discussion