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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email address)
  • Payment information (processed securely by Stripe)
  • Quiz responses and study progress
  • Communications with our support team

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Personalize your learning experience
  • Process payments and manage subscriptions
  • Send service-related communications
  • Analyze usage patterns to improve our content

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database services and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following third-party services:

  • Stripe - Payment processing
  • Supabase - Authentication and database
  • Anthropic - AI-powered study assistance
  • Vercel - Hosting and analytics

These services have their own privacy policies governing data handling.

5. AI Features

Our AI tutor feature sends your queries to Anthropic's Claude API. We do not use your conversations for model training. Conversations may be retained temporarily for service quality and abuse prevention purposes.

6. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@enciro.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries, please contact us at privacy@enciro.com.

© 2026 EnCiro. All rights reserved.