A former Registered Representative (RR) is currently under investigation by the ombudsman service regarding a complaint filed while they were still employed at a Dealer Member. The RR is no longer registered but remains subject to CIRO's authority under the 'tail' jurisdiction period. What is the RR's obligation regarding the ombudsman's request for records?

Question

Accepted Answer

Rule 9504(1) applies to Dealer Members, Approved Persons, and 'any other person subject to the authority of the Corporation.' As long as they are under CIRO jurisdiction, they must cooperate.

Discussion